Hi Reader,

Whether it’s at work or at home, it’s easy to get frustrated by the habits and behaviours of the people around us, especially when those behaviours seem to work against them, their team, or the environment they’re in.

We naturally lean towards the negative, and this affects how we behave and communicate. It might not be helpful, though.

Telling them rarely helps. People don’t often change just because someone points out what they’re doing wrong.

So how can we help people see things differently?

Here’s a simple approach:

1. Ask, “What went well today? What did you enjoy? How can you get more of that?”
2. Start team meetings by celebrating wins.
3. Instead of letting people moan about people or events, ask, What positives are there here? What strengths do you see in others? What has gone well?
4. During debriefs, highlight and discuss what is going well before addressing areas that need improvement.

Even small shifts like these can alter the atmosphere around you and how people interact with one another.

It takes practice, but over time, you’ll start seeing more positives in yourself, others, and your team.

And when that happens, you’ll notice that problems feel lighter, conversations feel easier, and progress feels more possible for everyone.

The simplest next step? Try one of these questions in your next meeting or conversation and notice the shift it creates. It doesn’t take much to start changing the tone.

In Case You Missed It

We post all previous issues on our website. You can access them instantly here, and feel free to share them with friends.

Resilience Newsletter - Resilience Development Company

The team at Resilience Development Co.